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Shipping & Returns

Shipping Policy

FREE SHIPPING ON ALL ORDERS OVER $200, standard shipping $8.50.

All Shipping is within New Zealand only. Shipping times can vary and, given our location in the Far North, take additional time on top of standard estimated delivery times. You will receive a tracking number once the item has been shipped. Once it is in the care of Courier Post we take no responsibility for lost or damaged items.

Any shipping returns will be the responsibility of the customer.

Return & Exchange Policy

We do not accept returns, exchanges or issue refunds for 'change of mind'. All product and voucher sales are final.

Faulty Product

If the product has faulty packaging or other reasons you deem to be faulty please return the product to Doubtless Beauty Retreat within seven days of purchase.